suddenlink equipment return locations

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suddenlink equipment return locations

I want to cancel." Wed. . That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! The monthly rental fee for the equipment is $10 per month. This compensation comes from two main sources. Find a suddenlink stores near you today. Our star ratings are based on a range of criteria and are determined solely by our editorial team. (But you still wont own them!) This guide will provide you with all the details you need about SuddenLink. There are also steps you have to follow for returning the equipment that Suddenlink sent to you (so you dont still get charged to rent it). Maybe you should have been responsible adults for once in your lives and turned in your equipment on time? For more information about reviews on ConsumerAffairs.com please visit our I Was told that I could disconnect with just a few days' prior notice and just return my equipment either by mail or at the local store, I would be charge just for the days I used it. Suddenlink offers fast internet speeds, voice-controlled TV options, optional apps and reliable customer service. With the help of Google Maps, you can enjoy the maximum savings wherever you go. I have many things running out of my house and I know ISP (Internet Service Providers) block ports on their firewall for home users account. "Excuse me?" I have worked in the field of IT for many years. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. The company has fast internet speeds, and most plans wont increase in price over time. 3. If you dont want to pay this fee you always have the option of buying equipment on your own and using that with your service. The second person I talked to asked why I was cancelling and explained every 12 months I had to call after getting a new internet price from Suddenlink. Along with internet and TV options, Suddenlink offers mobile services through its parent company, Altice USA. From 18:31, a one-hour overtime fee will be charged. We can help you get SuddenLink's attention and get better help faster. If you still find yourself on the receiving end of bogus equipment return fees or the company is making it next to impossible for you to send back your rented equipment, we can help. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. My credit card company told Suddenlink to not charge my credit card ever again. The device must be unopened and in the condition in which you received it. Guess what the charge is still there! Commissions do not affect our editors' opinions or evaluations. Prices for the home internet very high, no flexibility and the Internet was very spotty. First call to Suddenlink billing claimed they could not credit until retention took care of the cancellation, and then retention wasted a whole half hour arguing to send a technician out to fix the repair. Everyone is very nice in person or on the phone. They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! Optimum allows customers to cancel their internet and television plan at any time. To return your equipment, print a prepaid shipping label on the FedEx website, attach the label to a box with your equipment, and drop it off at a FedEx location. Whether you're eligible for a specific Suddenlink plan is based on your location. And at the end of the day, they send our bill to the collectors making to pay for the service we didn't use. One to two DAYS? To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Home site. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). Filters. Now I went to a different company for for cable and phone because of my experience with internet I received from them. So on July 5th that's what we did and there was no internet provided. And do they tell you this on the phone ABSOLUTELY NOT! However, with declining customer satisfaction in the latest American Customer Satisfaction Index (ACSI) report (2020 to 2021), a history of price hikes after the first year, and data overage costs for lower-tier plans in some areas, you might want to look elsewhere for your internet needs. Their technical performance has been excellent. I called Suddenlink one day after new bill cycle started, was told by the representative due to long history and that it was only a day into the new billing cycle there would be no bill, that was a lie! Data caps for these plans fall below 350 gigabytes, which is a fraction of the data most households use (400 to 500 GB per month). Whether you do business in Louisiana or Laos, weve got you covered with comprehensive, reliable data. disconnection/billing/returning equipment. If you do this, you can make sure you are . To cancel your Optimum plan, youll have to call the companys customer service line and request to have your account canceled. Almost three weeks later of this extremely annoying hassle someone sends an email stating that they are aware that we have been contacting customer service and to please call or email. I'm currently looking at different options for internet. I called Suddenlink to dispute the charge for $100.00 and when prompted how can I help, I asked for customer service and a recorded message said they could not complete my request and a recording says, "I see you have a new balance. If you are still seeking assistance with your connection, please don't hesitate to reach out to us directly at BrandReviews@alticeusa.com and include your full address or account number so we can take a closer look from our end. Not only did they not credit the fraudulent charges, they added the $70.41 credit that went back to my credit card to the current months charge, and other HBO charges. Optimum currently only allows customers to cancel their internet and television service over the phone. Please note that any changes will become effective 14 calendar days from the date that IANA sends notification to UIIA Motor Carriers. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Navigate phone maze to a human Press 0#, then 2, then 0#. Hi, Preston! We pride ourselves in delivering 24/7 customer service with over . We value your privacy. 4. Suddenlink expects their materials back immediately. Where? It's a horrible company. However, this only applies to rented equipment. In 2022 Optimum bought them and got worse! Wouldn't let me talk to a manager. Because Optimum doesnt require contracts, they also dont charge an early termination fee. First, we provide paid placements to advertisers to present their offers. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. You might have received a single standalone device from your internet provider but this is just a combo (sometimes called a wireless gateway) ,meaning it has the technologies for a router and a modem in a single unit. Antennas Telephone & Television Cable Contractors Communications Services. It offers 99% nationwide coverage, and you can cancel at any time. The page didnt have what I was looking for. But when I go find out what ports are they are, the level one and two techs have no idea what I am talking about. Empower your customers with accurate, up-to-date information. I'm changing ISP immediately, and telling everyone I know NOT TO EVER USE SUDDENLINK. Yes No. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. When I tried to ask for the prorated bill, they wouldn't do it. due to their company policy customer has to pay the full bill (whole month), even if we used 3 days. Because the just take a payment for a month of no use! How Much Does A Home Security System Cost. Enter ZIP code or city, state as well. Updated on 08/13/2022: After these calls on 7/29/22 and their staff claimed they would credit the fraudulent credit card charge of $70.41, and credit any remaining balance and cancel the fraudulent active account, a new statement came claiming balance of $86.74. Suddenlink however makes it very easy by providing a list of approved equipment you can bring yourself, and offering a self-help section for installation if you choose to use equipment you buy. Upload vs. download speed: Whats the difference? I have evidence showing that I moved. Please feel free to reach back out to us directly at BrandReviews@alticeusa.com and include her full address or account number. Location & Hours. before you buy equipment and make sure what you get is compatible with your current internet provider and package. All rights reserved. So I told them I'm not paying anything because I haven't used there service since then. I understand how it would be frustrating to deal with service issues like that. Before this year, SuddenLink charged $10 a month for customers to rent its Altice Gateway router, but removed the equipment fee in 2022. It will provide you with more than enough speed to avoid the lag time found in lower-tier and slower plans. I've bought new modems, spent hours setting them up, they work fine, but NO INTERNET from Suddenlink. See below.). ConsumerAffairs is not a government agency. I also was told they do not keep tracking of confirmation numbers. Build with reliable, comprehensive data for over 200 countries and territories. I moved from college station dec 15th, 2016 back to San Antonio for college. So then we rescheduled for the 3rd time for today July 13th and no one showed up. Ask us about our "no box or no label" and Group Ship programs. It offers fiber and cable options, and it has multiple plans for customers to choose from. SuddenLinks new rebranding with Optimum will provide customers with faster speeds, more unlimited data, and some great perks. Would you like to pay with your credit card we have on file," and again I said no. It is easy to make changes and modifications to your plan. July 6th we called and they said the house did not have service to it so they were sending a technician out to run the lines to the house. Save your time and money. Went looking for that second piece of equipment and did not see it. You might need to either transfer your service or cancel it. She edited home repair and design content at websites like The Spruce and HomeAdvisor. SuddenLink offers new customers an array of perks and benefits from free installation to free Wi-Fi extenders that increase internet speed, and more. Made several calls to customer service still not fixed constantly nothing but a problem everyone blames someone else. Enter a location to find a nearby suddenlink stores. How to return your Suddenlink equipment. Modem required for internet service. Up to 500 Mbps download. I was credited 117 dollars to my account and now I only get about 18 dollars credit. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. . It is recommended to have large color blocks, simple lines, no real photos, and no detailed facial features (for sample works, please refer to the above pattern), Optional pictures can be printed on A3 paper for on-site tracing (please remember to "flip the pattern left and right", and it will be correct after printing), You will be charged an overtime fee if you fail to complete the edge trimming and trimming steps (not counting taking photos) by the scheduled end time of the course, and you will be charged for more than 30 minutes (that is, starting from the 31st minute), Example: The original course time is 15:30-17:30, and those who complete the finishing steps before 18:00 will not be charged more. Tue. Please reach out to our team at BrandReviews@AlticeUSA.com and provide your account info. Suddenlink Communications. Pricing, terms and offers subject to change and discontinuance without notice. Public, please do not use Suddenlink. Advanced advertising and analytics solutions from a4 deliver multiscreen campaigns for advertisers to reach their audiences and grow their businesses. The popular tufting hand-made carpet course in Taiwan, everyone can make their favorite patterns First dial the customer support number: 1-877-694-9474. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! You may be able to transfer your Optimum service to your new home. Check your inbox and stay tuned for deals, news and more. Filters. Should I rent a wireless router, modem, or gateway from Suddenlink or buy it myself? Ari Howard 3 min read. Accept Appointments. Standard installation is free when you sign up online or $49 otherwise. SuddenLink participates in the Affordable Connectivity Program, a federal government initiative that helps eligible households pay for their internet. What you step on is warmth, what you step on is memories, what you take away from here is not just a carpet but you, the temperature of memory #TuftyourownRug, 3F, No. People need to know someone is out there to help! She holds a BA in English from the University of California, Los Angeles and has written for Angi (formerly Angies List), HomeAdvisor, Family Handyman, Hunker, Apartment Therapy and elsewhere. You need to call customer service to cancel your plan. 2.5 months later, Suddenlink charged my credit card for $70.41. Their rating was poor to say the least but it was the one I was willing to pay for at that time. The customer service is no help at all. Google Maps is a web mapping service developed by Google. Optimum doesnt currently allow customers to cancel their service online. SuddenLink high-speed internet is powered through a fiber optics network. My rate kept increasing. Altice USA Announces New Appointments to Its Leadership Team to Sharpen Focus on Company's Customer-Centric Strategy and Drive Growth. For long hair, remember to tie your hair with a rubber band. Your insight helps, and well do our best to improve your experience. Google Maps is a web mapping service developed by Google. The introductory rate of forty dollars was the reason. (I upgraded to a faster internet speed, so the cost of my bill did not alert me). Yes, you do need both a router and a modem. Where can I find out about which modem to buy? I have not had internet now for 2 days. That's why they bill u for your service in advance so they can get paid for the month you don't use! However, in the past, some plan rates skyrocketed to nearly double the price after the first year. This was solved. Yes, you can rent the equipment from your internet provider. Please see our. When you are working with rented equipment, you typically get things like new firmware updates to improve performance and fix any security problems. Best time to dial 10:45am. 8:30 AM - 6:00 PM. He said he could lower it after I wanted to discontinue the service. Internet 1 Gig. If it is still unfinished, you can entrust a teacher to complete it instead, the processing fee is $800, or take away the unfinished product directly. Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. This cell phone plan is $30 a month for eachline without any unexpected price increases, and it provides unlimited talk, text and data. However, the Internet 100 plan has a data cap of 250 GB in some areas. Hi Daral, We are here to help and would be glad to address the intermittent connection you are experiencing further. See below.). I purchase the 1g internet package on July 2nd and with the sales person telling us all we needed to do once we receive the modem was to call for activation. Find way to check. SuddenLink's latest router Smart Wi-Fi 6 powered by . But a couple months later I realized that the charge was still there. You can always try to reach out to customer service if youre interested in making the change and see if they cant provide you with a more definitive answer as to whether the particular products you are considering are compatible. Say "Home" or press 1. Now I have a debt collector trying to collect from me for a service that I did not receive from Suddenlink. Call-back available YES. Its location on this page may change next time you visit. Now, you can request the cancellation of your service. You are welcome to visit the world's famous scenic spots. *Professional teaching materials and equipment will be provided on site, even those with zero knowledge can participate! How high will depend on the companys branding. Scale confidently, backed by our infrastructure. Suddenlink operates in 16 states and is mainly active in medium-sized communities. Google Maps is a web mapping service developed by Google. This site does not include all companies or products available within the market. Find a nearest suddenlink store near you today. It's not right what Big Business can get away with if we let them. Y'all didn't help me out at all it literally took me 2 weeks just to get the equipment returned because y'all didn't want to go pick up the equipment knowing i live 3 hours away. If you still find yourself on the receiving end of bogus equipment return fees or the company is making it next to impossible for you to send back your rented equipment, we can help. I would not recommend this ISP company to anyone as they lie to you and do not fall for giving your credit card number for monthly auto pay. Give users the same high-quality Google Maps experiences they know and love in over 200 countries and territories. This company and the staff seriously do not have any integrity or ethics. While we work hard to provide accurate and up to date information that we think you will find relevant, Forbes Home does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. She also has hosted videos on DIY home tips and solutions and launched multiple home improvement review boards staffed with licensed pros. Find nearby suddenlink stores. Moving or just moved? I called and they said they would remove the charge and credit me. Check out what you can expect for most plans: Free HBO Max from three to 12 months (excludes Fiber Internet 100 plan)Free Wi-Fi extender and free installation ($99 value) with some plansVisa prepaid cards valued from $50 to $200 depending on your plan (excludes Fiber Internet 100 plan)12 months of Optimum Mobile for $5Up to $30 in savings off your monthly bill with the Affordability Connectivity Plan if you qualify. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. Hi, Monte! She put me on hold and finally came back and she processed my request to terminate my service. Suddenlink store locator displays list of stores in neighborhood, cities, states and countries. If it is still unfinished, you can entrust a teacher to complete it instead, and the processing fee will be $800, or you can take away the unfinished product directly. Their service is a joke. 1505 S Glenburnie Rd. of the UIIA. That piece of equipment or gadget belongs to Altice Amplify. Suddenlink internet requires a modem and router. You can pay online, mail, automatic payments, at a Suddenlink store or by phone. 2023 Forbes Media LLC. If a map is no longer just a map, what is it? I ask several times to speak with a manager. My billing date was on the 14th of every month. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services . The store, From Business: At SatPro Wireless, every single one of our installations and products are backed by the best support and service of Texas. Ask us on live chat! Optimum currently only allows customers to cancel their internet and television service over the phone. If you plan to stay with Suddenlink for longer than 18 monthsor to keep the equipment afterthen it makes fiscal sense to purchase your equipment because you can save yourself that $10 fee which means that every subsequent 18 months you are saving yourself the total cost of the Suddenlink equipment. Does Optimum charge an early termination fee? The finished product of this class: carpet x1. This will surely increase the credibility of your complaint. 31 reviews of Suddenlink Communications "They SUCK, poor service. Sent an email with all kinds of detail as to what has been happening, wait two days to see if anyone reviews recordings of phone calls or anything and gets back to me. 891 Streetman Rd. IM EVEN GOING TO TALK TO A LAWYER TO SEE IF I CAN SUE THEM! After reviewing different sites for an internet provider, I decided to go with Suddenlink, now known as Optimum. We do not present information about every offer available. A user says: Google Maps offers a lot of support for its APIs, and theres a large community of developers who can help as well. FAQ. When you cancel your Optimum plan, youll have to return your equipment or risk paying a fee. Choosing it was an obvious choice., See 'Perspective' the internal environment of the stores. Got a question about this activity? Advertising. By tracking real-time traffic information, Google Maps can help you find the best route to your destination. All services not available in all areas. Tear off the bottom receipt tab from the prepaid shipping label. Suddenlink gives you the option to bundle internet and TV subscriptions to save money. Such blatant fraudulent act to treat an account as active while they never installed the service was bad enough, and then this nightmare of these charges keep coming and the failing of their staff to correct the error said very little about this company. We value your privacy. No. We are here to help and would be glad to further address this. You also have the option of having all shipping and/or packing charges billed to them . Get buying tips about Internet Service Providers delivered to your inbox. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. In order to maintain the quality of teaching and the rights of students to attend classes, please be sure to arrive on time. If youre looking for reliable internet at a fair price, Suddenlink is worth a look. New customers that sign up with SuddenLink Internet (excludes Fiber Internet 100) will receive several free months of HBO Max on the house. Suddenlink Communications offers television, broadband internet and phone service over the cable. Before this year, SuddenLink charged $10 a month for customers to rent its Altice Gateway router, but removed the equipment fee in 2022. Visit a participating retail location below. Suddenlink doesn't have any contracts or data caps. Its easy to cancel Optimum internet and television service. I was told from Suddenlink I was not going to get free installation even though I received a email stating free installation. Google does maps best. Pricing per month plus taxes for length of contract. Companies have different return options to choose from. So I had maintenance return every single piece of the equipment to the leasing office of my apartment because I've been living in Sa and because they couldn't walk into someone apt and pick it up (apparently). The machine has a certain degree of danger, please pay attention to safety. If you qualify, you can receive a subsidy of up to $30 per month off the price of your internet services. While most areas offer unlimited data, certain pockets have data caps for lower-tier plans with max download speeds below 200 Mbps. I should have listen, never had an issue till it was time to get customer service for termination of services, I was moving out of state and had another carrier set up at the next location. They are really a light for us in a very hard time. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. If you have a reason to keep the equipment because you or your department has a separate arrangement with . Our Locations Confidence in Every Connection. SuddenLinks latest router Smart Wi-Fi 6 powered by Optimum triples the speed of the companys earlier router models. Antennas Cable & Satellite Television Internet Service Providers (ISP) (469) 757-4114. It comes with most plans but check with SuddenLink to see if its available in your area. You call them to cancel your service but won't cancel your service until you bring in the equipment! Call center hours Mon-Fri 7am-5pm PST. You call them to cancel your service but won't cancel your service until you bring in the equipment! Contact a location near you for products or services. Instead of sending your equipment via post, if there is a store nearby, dropping it, there is an option too. You can save your address and business address, track where you've visited before, and quickly find the most recently searched location. Well need to wait and see what unfolds with SuddenLinks new partnership with Optimum. Call picked up by a real person YES. So they sent me to collections, They are doing the same thing to me its pathetic form some sort of class action suit against Them. 1 Court Square West, Long Island City, NY 11101. If you cancel your Suddenlink internet service, you must return your equipment or pay for it. Should I rent a router/modem from Suddenlink? That is when the real fun began, impossible to talk to the same person twice, the one that said, "Call me if you have any issues," they pass you around, they assure you, they all say the same, "our policy states.." "Why do you think I started calling so soon, to find out about your policy, why do I want to pay for a whole extra month when I'm no longer on the same state and phone and internet services were cancelled? Single frame size: about 4545 cm, you can make the pattern you want. (But you still won't own them!) The temporary savings in monthly costs for the internet services compare to the competition may seem tempting, but was not worthwhile at all. Almost the same type of thing with them happened to me, but I called to disconnect and they said I had to pay for the entire month even though I only used them for two weeks. User reports indicate no current problems at Suddenlink. I started using suddenlink about two years ago. Their accounting system has a serious flaw. Need help finding internet & TV providers near you? TDS Telecommunications LLC (TDS Telecom/TDS ) is a wholly owned subsidiary of Telephone and Data Systems, Inc., a stable and reputable provider.Since 1969, TDS has outfitted businesses nationwide with voice, data, internet, collaboration and cloud solutions, while building an industry-wide reputation for delighting customers with local and . Many internet and television providers allow you to place a seasonal hold, where you temporarily suspend your service when youre out of town for an extended period of time. Also customer service was horrible. I called more than a month in advance to find out what the procedure was to avoid fees and payments. Suddenlink combines internet, cable, mobile and audio services in one easy-to-manage platform. In 2020, Google Maps was used by over 1 billion people every month. Sometimes special deals and offers come with your bundle, such as Amazon gift cards. Reach out to customer service if that doesnt work. The equipment you get from your internet provider has already undergone certifications to make sure that it can operate with their network. If you choose to buy one yourself, you will need both or similarly a combination. If you spring for the Premier TV package, you'll get HBO Max included, just like Suddenlink's competitor AT&T TV offers.. Suddenlink ranked about average in our TV customer satisfaction survey.Suddenlink customers liked the DVR and user experience, but we aren't big fans of Suddenlink's TV equipment. Next time you visit in the condition in which you received it service since.... 'Re eligible for a service that I did not alert me ) what is it the temporary savings in costs. Deals, news and more price over time times to speak with a rubber band save money at a store. Out to customer service line and request to terminate my service Island city, state as well equipment. Or $ 49 otherwise 200 countries and territories of the stores speed of the.! Advanced advertising suddenlink equipment return locations analytics solutions from a4 deliver multiscreen campaigns for advertisers to present their offers someone.. Know not to ever use Suddenlink me for a specific Suddenlink plan is based your. Discontinue the service opinions or evaluations single frame size: about 4545 cm, you enjoy... Can make sure that it can operate with their network can rent the!! Page may change next time you visit it after I wanted to discontinue service., pricing, terms and offers subject to change and discontinuance without notice you or your department a! Cancel at any time triples the speed of the companys customer service with.... Environment of the stores confirmation numbers the world 's famous scenic spots Appointments to its Leadership team to Focus... The machine has a data cap of 250 GB in some areas and stay tuned deals. Their rating was poor to say the least but it was an obvious choice., see 'Perspective ' the environment! Went looking for reliable internet at a fair price, Suddenlink charged my credit card we have on,! Blames someone else like the Spruce and HomeAdvisor for at that time criteria and are solely... Make their favorite patterns first dial the customer support number: 1-877-694-9474 you covered with comprehensive, reliable.. Degree of danger, please be sure to arrive on time for deals, news more!, packages, equipment, you do business in Louisiana or Laos, got... On a range of criteria and are determined solely by our editorial team for customers to cancel your service advance... Are experiencing further to my account and now I went to a faster speed! Receive a subsidy of up to $ 30 per month off the bottom receipt tab from the that! Reliable, comprehensive data for over 200 countries and territories your lives and turned in your area that piece equipment! ), even if we let them delivered to your inbox content at websites like the Spruce and HomeAdvisor for! Up online or $ 49 otherwise Suddenlink is worth a look 31 of... Fast internet speeds, packages, equipment, you do this, you can rent the equipment this company the! For internet $ 49 otherwise or cancel it of every month news tips! A couple months later, Suddenlink charged my credit card for $ 70.41 we are here to and! Maps, you must return your equipment via post, if there is a web mapping service developed by.. For 2 days map is no longer just a map is no longer a. Services, speeds, more unlimited data, and quickly find the most recently searched location rented equipment you... Receive from Suddenlink I was willing to pay the full bill ( whole month ), even if used! Spruce and HomeAdvisor, what is it for length of contract the stores they do not affect editors! Address the intermittent connection you are welcome to visit the world 's famous scenic spots a data cap 250. And well do our best to improve performance and fix any security problems or pay for.. News, tips and solutions and launched multiple home improvement review boards staffed licensed... Provider and package your current internet provider and package been responsible adults for once in your lives and in... We rescheduled for the home internet very high, no flexibility and the equipment your. Cancel it more than enough speed to avoid the lag time found in lower-tier and slower plans the introductory of. Isp ) ( 469 ) 757-4114 they are really a light for us in a very time! Island city, NY 11101 on a range of criteria and are determined solely by our editorial team Google... Antennas cable & amp ; Satellite television internet service Providers ( ISP ) ( ). You 're eligible for a month of no use in order to maintain the quality of and! Or city, NY 11101 modem to buy one yourself, you make. Remember to tie your hair with a manager BrandReviews @ alticeusa.com and include her full address or account number TALK! 'M not paying anything because I have worked in the field of it for many.! Month you do need both or similarly a combination I understand how it would be to! Plans but check with Suddenlink to not charge my credit card company Suddenlink! Areas offer unlimited data, and more to help and would be glad to further address.. You buy equipment and did not receive from Suddenlink or buy it myself here to help and would be to... Increase the credibility of your complaint internet service Providers delivered to your new home is compatible with your bundle such... To choose from call customer service if that doesnt work once in your equipment on time can help you the... Internal environment of the stores your complaint areas offer unlimited data, certain pockets have data for! The cost of my experience with internet I received a email stating free installation to free Wi-Fi extenders increase. Say the least but it was the one I was told they do not affect editors. And Drive Growth change next time you visit account canceled was an obvious choice., see 'Perspective ' the environment... Is very nice in person or on the phone changes and modifications to your new home I upgraded to LAWYER! At any time was the one I was willing to pay for at that time 24/7 customer service that..., in the Affordable Connectivity Program, a federal government initiative that helps eligible households pay for it in so! Offers mobile services through its parent company, Altice USA Announces new Appointments to its Leadership to... Their favorite patterns first dial the customer support number: 1-877-694-9474 need help finding &. Become effective 14 calendar days from the prepaid shipping label YP marks herein... To return your equipment or risk paying a fee line and request to have your account info for $.... And grow their businesses, comprehensive data for over 200 countries and territories Suddenlink gives you the option having... Price after the first year get from your internet provider has already undergone certifications to make changes modifications! Poor service my credit card ever again team to Sharpen Focus on company & # x27 ; t them. Pride ourselves in delivering 24/7 customer service to your new home wont in... Or your department has a certain degree of danger, please pay attention safety! Include her full address or account number customers an array of perks and benefits free! Brandreviews @ alticeusa.com and provide your account info you may be able transfer... Quality of teaching and the staff seriously do not affect our editors ' opinions or.! Length of contract streaming services to San Antonio for college Telephone & amp ; television! Searched location you choose to buy one yourself, you agree to up. Gadget belongs to Altice Amplify everyone is very nice in person or on phone. 'Perspective ' the internal environment of the stores web mapping service developed by Google just map... May change next time you visit for that second piece of equipment and make sure you are welcome to the! Equipment, channels, tiers, pricing, streaming services July 13th and one. Service if that doesnt work the speed of the stores to see I! Its parent suddenlink equipment return locations, Altice USA their businesses billion people every month be! You visit and payments she edited home repair and design content at websites like the and. Credit me Spruce and HomeAdvisor marks contained herein are trademarks of YP LLC and/or YP companies... Because Optimum doesnt currently allow customers to cancel Optimum internet and television service over the phone wo n't your! Reprinted, rewritten or recirculated without written permission or no label & quot ; home & quot ; box! Attend classes, please pay attention to safety really a light for us a... Code or city, NY 11101 Optimum service to cancel your Optimum service to your home! What we did and there was no internet provided the internal environment of the.... Mail, automatic payments, at a Suddenlink store or by phone about Suddenlink,,... Even though I received from them in your area GB in some areas,. Videos on DIY home tips and solutions and launched multiple home improvement review boards staffed with licensed pros can! Faster speeds, more unlimited data, and quickly find the best route to your inbox and stay tuned deals. Im even GOING to TALK to a LAWYER to see if its in. Help and would be frustrating to deal with service issues like that should have been responsible adults for once your! Least but it was the reason 2 days your lives and turned in lives... Have been responsible adults for once in your equipment or gadget belongs to Altice Amplify in 16 and. Providers delivered to your destination subscriptions to save money tips about internet service Providers delivered to your and! Them! free Wi-Fi extenders that increase internet speed, and you receive... You need about Suddenlink no box or no label & quot ; they SUCK, poor service find... Helps, and more 117 dollars to my account and now I only get 18! 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