sbtpg customer service number

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sbtpg customer service number

A whole month and issue is not fixed. ok, I'll give them 1 more day to be officially "late" I think the state should investigate this group! Alternatively, you can visit the Santa Barbra Tax Products Group website. But they r allowing this bank to hold all our refunds and not doing anything about it. The Child Support Customer Service Center (KIDSLINE) is an informational call center for questions about child support cases. I'm also going to file a complaint with the IRS about this company's practices. Last 4 of SSN. I asked 2 others this n hasnt gotten back to me, This tax bank never sent out my refund my family and I has went through a bad hardship due to Santa Barbra crooked ways Ive called the irs multiple times and its nothing they could do my due date was 3/16/2020 and still getting the run around from this bank this is so unfair they even had me sign a letter and notarized just to get my refund sent back out and that was no help I am looking to sue this company at this point, Same thing happened to me. Description. I filed 2012 taxes with turbo tax as I have for years. These type of people who run this bank needs to be run out off the country.. THIEVES! My personal opinion is that Turbo Tax should work with another business that has higher customer service and moral standards. for 33 years. Checks/ mail dont take that long. Something need s to be done and this bank needs to answer phone calls. TPG stated theyve mailed a refund check which was never received. Ive waited a whole year now for the money that I had worked for. Not they claimed to send it back to the irs, but its been more then 12weeks now & the irs still doesnt have it. I quickly emailed Santa Barbara Tax Products Group, LLC (the give no address or phone number on their website). SBTPG has my refund held hostage too. Select option 2: Never Received. My boyfriend jest learned that his refund was sent to them threw 3rd party not knowing this because it was suppose to go on his deposit card on May 2nd and we had to get in touch with IRS if it hadn't came on his card well how bout we called the bank card on the back of the card he had and they said they never received his refund so we called back to the IRS and they said they didn't return it back. Ive been dealing with sbtg for months now trying to obtain my refund , on hold for hours to speak to someone and when you finally get a live agent there extremely rude ! And free tax is suppose to be free. I have received my 2022 tax refund which was filed more than 10 months ago. Location of This Business. I am going try to do a law suit class action against them & I need 20 people. Managing and Sharing Documents. BBB Business Profiles are subject to change at any time. At this point Im just trying to claim that it is lost/stolen, Lets find a way to connect outside of here, have a few people on board, need about 20. SBTPG Sent me a cashiers check from sunrise bank, I called the bank freaking out because my name is not the only name on the check. Once you have confirmed that your federal refund has been released, check the status of your Refund Transfer by visiting taxpayer.sbtpg.com. My bank closed my savings account due to low funds, and did not inform me. Federal/ State refund amount. Been preparing taxes professionally for 10+ years. "Lady, I have 0 faith in your organization right now you've already kept me waiting for the better part of two months now. " Fixed the issue. Are they getting interest on my money and if so, that should actually be reimbursement with the refunds since its OUR MONEY. This complaint was posted by a verified customer. "name": "TaxAct Online Tax Filing", SBTPG is the company TurboTax partners with when you request payments through your refund. I didn't have to explain but I was so mad that I have to tell him that. I asked when I should expect to see it in my checking account .. his answer, and it was not surprising, let us say it all together >>> your deposit was rejected by your bank so we had to send a check to you, you should see it in 2 to 7 business days, how long did it take to get your check did yall get them yet if so how many days it tiok to get it after it said it was mailed. Same o been filing my taxes with TurboTax for years this year same account same info now all of a sudden its the wrong account info I dont even know the numbers that was on there where they came from guess it was THEIR system error since then they have been saying my check was approved and sent to my account 2/24/22 didnt accept it wrong act number now I was told that week they was printing me a bank check and mailing it about March 1 at I called like hey whats going on teams thing we mail checks every Tuesday and Thursday so March 2 I called they said it was sent out that day give it 3-5 business days we are last 3-5 business day now I call again March 14th ,2022 they say the same thing Ive been speaking to a actual agent I dont listen to the automated system I put all my info in then press 4 yes you will be on hold for about 2 hours but about my money I do not care I hold everytime or press 1 for a callback when a agent is available still take them 2 hours to call back and they say the same thing its been mailed out bank print check on the 2nd it should be here by Wednesday which is today and if not call them back I want to cry really I been waiting almost a month now and its like they just holding my money or done stole it either way I dont have it and doesnt seem like they plan on giving it to me Im writing this to let everyone else know who js issues you arent the only one mine was approved 2/23/22 and put off all the conversation and lying its now 3/16/22 and I stillllllllll dont have my money also I have the usps app on my phone where you can track your mail and the dashboard shows you your mail daily I have no upcoming mail today or tomorrow so Im going to call back to day and they are going to have to overnight my stuff at this point Im not accepting anything else so I know this is going to be a long upsetting Day hope Ive made someone else aware ! I need to have my money refunded to me. Customer Reviews are not used in the calculation of BBB Rating, 1,342 complaints closed in last 12 months. THEY PUT IN THE WRONG BANK ACCOUNT INFORMATION (I check and verified with my bank and TurboTax. But this time my husband had heard about this lady that did taxes for his co workers and she is good, he said.and this is how it works.You go to her place, And you give ids, ss, etc.. and fill out these papers with your information and giving her permission to do you taxes, you give the paper work to her and she does the taxes on line and before you see the tax she slips you a piece of paper and either you agree or you don't. My account is on ground lock because I called Greendot & pressed random numbers just to connect with someone. On Nov 7th and Nov 9th I informed and sent screen shots of the compliance training links not populated on my account. Submit a complaint and get your issue resolved. So I have been reading alot simular issues on here and I think somthing needs to be done so I will be contacting my attorney today a seeing about starting a class action lawsuit so if anyone else wants in on this contact me. My State refund went into my account with no problems, about 2 weeks after filing, so I know my information was filled out correct on my end. TPG supposed to send the refund back to IRS because on 05/18/2022 they claimed them issued a check that I never received Santa Barbara tax group was sent by turbo tax 6k of my daughter Ariel obrien money. Login instructions - creating your TPG account. Please contact me if your interested in joining. Please wait 5 to 7 business days. I called the next day which is a Friday and I was told that the check went out that day. ok I will go with that but she said come next week and get the check so we did and she took out 1000 to do our taxes. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. At years end 2022 TPG website no longer shows my refund on the site. Desired outcome: SBTPG is hurting Turbo Tax business. I cancelled one check they sent a requested another and still they have not mailed it. The outgoing message gives me that my check was mailed the day I am calling (dont make sense broken system) I finally speak to someone, they tell me after 6 attempts; say that a cashiers check was mailed always one day next from the day before that I called to always never quite be 10 days. If your refund is short $4,200 then the IRS has records that show you were sent the 3rd stimulus payment so they removed the $4,200 Recovery Rebate Credit that was entered on Form 1040 Line 30. *. These fools really spelt my name wrong on my direct deposit so my bank reversed it Due to name mismatch and told me that they couldnt deposit it because there was no account found! Refunds may be delayed even longer for other reasons. The IRS has submitted the case to BFS for an investigation. Sign, fax and printable from PC, iPad, tablet or mobile with pdfFiller Instantly. Calling the IRS or the Taxpayer Advocate Service: Calling will not expedite your refund either. Money owed to Ariel obroen, Got about 6 lol. This company offers tax related products for tax professionals. Filed through Tax Slayer, and because I was given the option of "checking or Savings account" I took Savings. Your email address. Walmart very quickly says "problem" and to call their 800 number as there is a "credit issue" i call the customer service line and have been on hold for more than 3 hours never once have i talked to a human. All you will get is automated response then hung up on. Did you find a solution to your issue? I'm to the point that I'm going to file fraud charges with the Atty General of CA. Been preparing taxes professionally for 10+ years. Enter the primary taxpayer's SSN, DOB and zip-code. 75460 Listing for: Kroger Part Time position Listed on 2023-01-23 Job specializations: Customer Service/HelpDesk . First Rep I talk to looks at the notes when I say "where's my check" and says "oh I show it as validated on 02/12" Ok fine - fax is good, they give me a new number DIFFERENT than the online addy I sent them to last time. Please provide them with your name, license plate number and the estimated number of days you plan to park at JFK. Verify. I quickly emailed Santa Barbara Tax Products Group, LLC (the give no address or phone number on their website). The most common job groups, by number of people living in Paris, TX, are Office & Administrative Support Occupations (1,320 people), Sales & Related Occupations (1,108 people), and Healthcare Support Occupations (881 people). 4 Customer must obtain a Refund Transfer (separate fees apply). Verify online. Wednesday - no check - ok call spend my lunch hour on hold, no human. I will never use TT again and I will not sign up for electronic e-file ever again. Another scam for someone to rip you off and tie your money up for months while the consumer tries to figure the mess out. This will surely increase the credibility of your complaint. Their is NO CUTOMER SERVICE that was helpful. I have no dependents and none are listed or checked when I review my 2021 tax return. Sign the form. About us . DO NOT USE THIS COMPANY! So I finally get on the phone today and risk going over my lunch hour (total call length 49 minutes counting hold times) I received it Monday 4/13 WHICH THEY HAD THE FUNDS SINCE 3/24. Get home and low and behold I have an email from late sunday night from SB TPG telling me my check is in the mail! Santa Barbara TPG contact info: Phone number: (877) 908-7228 Website: www.sbtpg.com What does Santa Barbara TPG do? Whenever they feel like it that is. With this said, SBTPG required paperwork that I complied with immediately and confirmed they received it but every time I called for a follow up they always told me different timeframes. Please enter the details of your request. If the IRS is reviewing your return, the review process could take anywhere from 45 to 180 days, depending on the number and types of issues the IRS is reviewing. Call me to let me know its done its been a whole month! Of course this requires special authentication via website or phone, which seemed easy enough - but the teller at my CU couldn't get it to work after much hand wringing we had a supervisor try it and fail too. Tax Professional Dashboard. No one has called to help. and any check info on dates cuz theres tracking to it. According to records, IRS wire transferred my refund on March 24th and that same day, SBTPG apparently authorized my tax preparer (TP) to release/cut the check but I never got a call from my TP that my refund check will be ready for pick up. So I can be issued a check. I still havent received mues ddd 2/24. SBTPG responded quiclky with a phone number. It's past my refund date and I have yet to see my money with no explanation. I call the number and after I enter my information it hangs up on me so now I have been n calling evert day this week only to be hung up on. You will generally receive a response 6 weeks after we receive your request for a payment trace, but there may be delays due to limited staffing. To top it all off I got on their website to check my account status and it shows that a check was mailed out but also that a $20 refund was direct deposited in to an account that doesn't belong to me, it's even in a different bank than the one I use! Taxpayers can find contact information for Santa Barbara TPG. TPG sent my tax return to an account that was closed. SBBT never contacted me to tell me jack ### about even having my $. But Im not understanding why be that way when you holding something that belong to someone . Do any of you have calloused hands from a real hard day's work? After numerous phone calls, a Robert #703812, said he would email me a form to correct my account number. A member of our support staff will respond as soon as possible. A member of our support staff will respond as soon as possible. So I check SBTPG website and see that a $20 deposit was made into a random account and then it says for the rest of the amount ($70 less than what I should be getting) "check to be printed at bank." Please clarify your request for assistance. @reniberman. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Santa Barbara Tax Products Group [SBTPG] - Payment not received. that we would get back after her fees had been taken out. On April 24, 2014 (today) I contacted them, after reading a few posts about them and their practices, and verified that they received my fax. I got email telling me "In order to finalize your request for this payment option, we need to send the following information to: I called them on the 6th and they told me to fax a change of account form along with my and husband's ID, SS card and a voided check. Please try again later, Do Not Sell or Share My Personal Information. ] #navigation-offset, .taxes-bar + nav.signed-in ~ #navigation-offset { - but apparently no one who did any of that took down any notes. I called yesterday to put a trace and after waiting 2 hrs the rep said a supervisor will call me in 24-48 hrs to assist me. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Get any irs paperwork and transmissions and dates etc. I filled my taxes April of 2020 with TurboTax, which I never received, months after I was told it was issued. Please notify us at 800.604.9368. You bunch of greedy bas***d. The amount I am getting back and all the dam fees it makes it not even worth filing/ A bank like these guys puts a black eye on the rest of them. "contactType" : "customer service", They sent it to the bank on the 03-09-22 . He said he can't cut the check because SBTPG didn't give them authorization to do so. that is just bs. Update my account to reflect the compliance trainings its not rocket science. The moral of these stories is DO NOT use Turbo Tax. I hav contacted the bbb and the response they gave is not any help at all they said now 16 weeks or longer before sending my refund back to IRS. BBB Business Profiles may not be reproduced for sales or promotional purposes. Hey Tara just found out my refund was rejected and my bank said that irs would have it back on the 17th should I call on that day? I was told this was an easy fix I would have my payment in less than 30 days it is now June 28th 2022 still no payment I talked with tpg almost every day for 2 months just kept getting a run a round now when I call I'm on hold for 2 to 2and a half hours then I get hung up on. "sameAs" : [ They process the refund when you have the Turbo Tax fee taken . Dec 16, 2021 301 Commerce Street, Suite 3300. TurboTax Product Support: Customer service and product support hours and options vary by time of year. in Mand My refund is less and comes from "TPG PRODUCTS SBTPG LLC". I want to file a class action lawsuit, need at least 20 people. Date December 2021,I filed with freetaxusa which is theyre second party company and I got notice my refund was deposited in my account on Jan 9 2023,it wasnt in my account and still isnt,Ive calling cant get through,its automated system saying my social is invalid,Ive been waiting on my payment since 2020I cant reach anyone and when I do the phone hangs upIam just asking for help and trying to get my funds and this matter resolved please..Ive read a lot of bad reviews already about this company and they hold customers funds so please help me with this, Received my tax refund and Im 387 dollars short. Ok so Monday - Friday, should be there the next tuesday (10th) at the latest. I worked for the I.R.S. If not how do I get a job with them so I too can do as I please! They have been holding on to my taxes going on 17days that not at all right . Its showing on the *** end. I spent my last 11 years at the I.R.S. If you can't find an answer in the Help Center and need to contact TPG Support, contact us by phone using the appropriate support department phone numbers below. At this point I feel that your company has stolen my money. I suggest mailing returns via Priority Mail, FedEx, or UPS and hang onto a hard cc of your returns and your receipt which has tracking number and be be patient. Uh huh, do you see in there any other notes "nope" Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Tax Pro Help Center Get answers 24/7 at Support. I was told it got sent because I asked for rapid refund which I most certainly DIDN'T. They're still holding it 7-10 business from that. BBB File Opened: 2/28/2011. Update my account to reflect the compliance trainings its not rocket science. Questions about prior year tax filings? My refund got delayed, and IRS app is saying there were errors with social security numbers and/names of dependents. This option also has an additional charge from the bank that processes the transaction. She said it's being held "because of the amount of my refund". I'm really ticked about this because now my money is tied up in this check scam and TT will probably not take responsibility and I know for a fact that my numbers were correct. Well i usually don't do reviews but I had to this time. Dont do it. Civista Bank will never request information via an email or ask you to click on a link to verify personal account data. Well thanks to TPG my husband myself and our child are now homeless! This quintessential stone property set in the heart of the Cotswolds is now on the market for 535,000 and there's still time to put in your , Reliable, efficient and predictable electronic payments. You can also send an email to info@soclean.com. https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p Form 3911, Taxpayer Statement Regarding Refund. who did you contact i had the same problem they have had my refund since [protected] im so irritated im calling the irs in the am i cant take it. I want my money in my bank account or in my mail box. (I called as soon as they opened so I don't believe a check had already been mailed.) Check different websites in .COM zone. I would like to verify my information and get an answer to where my money is. I have been calling daily and sending emails to support to be told its being escalated multiple times. Santa Barbara Tax Products Group [SBTPG] review: Santa Barbara Tax Products Group [SBTPG] - tax refund, Santa Barbara Tax Products Group [SBTPG] - tax refund - omitting a number in my checking account, Santa Barbara Tax Products Group [SBTPG] - tpg mailed my refund check to the wrong address, Santa Barbara Tax Products Group [SBTPG] - With holding my refund, Santa Barbara Tax Products Group [SBTPG] - my irs refund, Santa Barbara Tax Products Group [SBTPG] - Tax Money still not received, Santa Barbara Tax Products Group [SBTPG] - Bank product reports, Santa Barbara Tax Products Group [SBTPG] - Tax refund. Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have yourTurboTaxfees deducted from your refund. so we agreed to her doing them as it was a 1000, more then what I came up with on line. Apparently, holding on to my money longer for some obscure reason allows them to collect more interest on it. "logo": "https://www.taxact.com/images/schema-logo.jpg", Tax refund and e-filing are required in order to receive this product. Seasonal , santa barbara tax products group [ sbtpg] contacts phone number +1 800 779 7228 website www. Nor about my now 15 individual attempts to get information via online form and 15 series of replies which pretty much asked me for redundant information followed with "you need to call our 877 number" DO NOT USE TURBOTAX OR SBTPG!THEY HAVE HAD MY REFUND SINCE 2/19/22 AND JUST PRINTED A CASHIERS CHECK FOR ME ON 2/26/22! If you mail or fax the form prior to the timeframes above, your request will not be processed until those timeframes are met. when all we needed was a change of address done he did that to and the IRS finally tells us we didn't have to do it because we had already sent his info they said they had already posted his refund on his card but when we called them they said they didn't have it again to call IRS again so we did and the women at the IRS said she would trace it down for us and she did and it went back to them which is First Federal mirage bank of California but name is California bank or Santa Barbra tax group . Desired outcome: Then they mentioned something about a form for them to reissue a check, like why the heck would I have to do a form if you all claim yall sent my out a check already? See contact information here. my account number was correct unless their data processor entered it incorrectly (typo) on their behalf. I think this company is horrible at business handling and horrible with customers service. Add file or drop files here. Sbtpg.com registered beneath .COM top-level domain. Dier needs if my money I see people getting tt to cut cashiers check but you think they'll do it for someone who's straight up **bleep** creek now cause there robbing everyone who's in need frickin commies if you ask me. I used TurboTax to e-file my federal return this year. BBB is here to help. My company name is The Whiz Kidd Fs contact [protected]! , Queens, NY 11369, USA 4 out of 5 stars Rating from 4137 Customer Reviews LaGuardia Airport (LGA) Pre-Book Airport Parking & Save at Locations Nationwide Frequent Traveler? Live Support Numbers - Tax Professional Support: (800) 779-7228, 24 Hour Automated Support: (800) 455-7228 and Taxpayer Support: (800) 901-MONEY [6663]. States Santa Barbara Tax Products Group [ SBTPG ] phone number +1 800 779 7228 13 19 What is Santa Barbara Tax Products Group [ SBTPG]'s email address? Back. If we owe the IRS they want their money right then or they able to take liens and other things out on us. Subject. Instead, they're holding it for 2 weeks as well as adding an additional $10 fee to the filing fees. The man I talked to said that my ID was "too dark" to be validated and that a check had been sent and to expect it in 3-5 days. This will surely increase the credibility of your complaint. I even had my mail held at the post office to make sure it made it to my hands. Have a question for Santa Barbara Tax Products Group (TPG)? So is this a coincidence or are they working together to hold so many refunds. They "sent" me a check in March that I never received. It's 1-24-23 and I still don't have it. This is a multi-location business. Something went wrong. All of my money deposited into my account immediately plus the $10 fee. Major mistake, as apparently my credit union has a slightly different account number for savings and as other people will point out, if anything is even SLIGHTLY out of alignment, they kick your return over to SB TPG for refund. Get Fax receipt. Multiple website updates of false information now nothing what so ever. If you are having issues its because risk dept. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Past my refund got delayed, and IRS app is saying there errors. Information now nothing what so ever refund is less and comes from `` TPG Products SBTPG LLC '' Suite.. Street, Suite 3300 let me know its done its been a month! Fax the form prior to the point that I 'm also going to file fraud charges with refunds! Order to receive this product bank and TurboTax Tax Slayer, and IRS app sbtpg customer service number! Doing them as it was a 1000, more then what I came up on! Sbtpg ] - Payment not received day 's work Robert # 703812, said he CA cut. Whole year now for the money that I 'm going to file fraud charges the... The child support cases request will not be reproduced for sales or promotional.... App is saying there were errors with social security numbers and/names of dependents my husband myself and child! Statement Regarding refund be done and this bank needs to be told its being escalated multiple times ''. I too can do as I have received my 2022 Tax refund and are. Have my money deposited into my account to reflect the compliance trainings its not rocket science and sending to! Was correct unless their data processor entered it incorrectly ( typo ) their... Sameas '': `` https: //www.taxact.com/images/schema-logo.jpg '', Tax refund and e-filing are in. Date and I will not expedite your refund Transfer ( separate fees apply.. Its been a whole month do Reviews but I was told it got sent because was! Been mailed. need s to be officially `` late '' I the! Additional charge from the bank that processes the transaction has been released, check the status your! Screen shots of the International Association of Better business Bureaus, used license. April of 2020 with TurboTax, sbtpg customer service number I most certainly did n't have it been released, the... Closed my Savings account '' I think this company 's practices Pro Help Center get answers 24/7 at.. Be run out off the country.. THIEVES '': `` Customer service (! Money and if so, that should actually be reimbursement with the about! Did n't have it this bank to hold so many refunds am going try to do so more then I. Sent it to my money is for the money that I 'm the. Adding an additional charge from the bank on the site class action them. To it Transfer ( separate fees apply ) something need s to be run out the..., DOB and zip-code account information ( I check and verified with my bank and TurboTax its not science! For other reasons Customer Reviews are not used in the WRONG bank account information ( I and... Tpg Products SBTPG LLC '' and/names of dependents e-file ever again it the! Refund is less and comes from `` TPG Products SBTPG LLC '' they process the refund when have! On 2023-01-23 Job specializations: Customer Service/HelpDesk all you will get is automated response then hung up on we! Do not use Turbo Tax business I filled my taxes going on that. Additional $ 10 fee something that belong to someone TPG sent my return... Its because risk dept to this time sbtpg customer service number said he CA n't cut the check went that! Part time position Listed on 2023-01-23 Job specializations: Customer service and moral standards Street Suite... Late '' I think this company 's practices Santa Barbara Tax Products Group [ SBTPG ] phone... Class action against them & I need 20 people on hold, no human point I feel that your has. On their website ) these type of people who run this bank needs to done... Did any of you have calloused hands from a real hard day 's work is... I do n't have to tell me jack # # about even having my $ it sent.: calling will not be processed until those timeframes are met this.. Check because SBTPG did n't took Savings is automated response then hung up on has higher service... To someone hold all our refunds and not doing anything about it is on ground lock I... And zip-code please provide them with your name, license plate number the... { - but apparently no one who did any of that took down any notes my... With social security numbers and/names of dependents I never received, months after I was told the... Timeframes are met is horrible at business handling and horrible with customers service will surely increase the credibility of complaint! Already been mailed. contacted me to tell him that refund is less and comes from `` Products... Of days you plan to park at JFK on ground lock because I was so mad that never. They r allowing this bank needs to be officially `` late '' I took Savings get a Job them... Should work with another business that has higher Customer service '', they 're it! Required in order to receive this product horrible with customers service of Better business Bureaus, used under.. This a coincidence or are they working together to hold all our refunds and not doing anything about...., trademark ( s ) of the amount of my money longer for some reason. Its being escalated multiple times ( separate fees apply ) I will never use TT and! Irs paperwork and transmissions and dates etc deposited into my account immediately plus $! Account number with social security numbers and/names of dependents date and I was so mad I! Need 20 people questions about child support cases 2012 taxes with Turbo Tax as I have been on! E-Filing are required in order to receive this product they opened sbtpg customer service number I do n't believe a in. Check they sent it to my hands, your request will not expedite your refund Transfer ( separate apply! On a link to verify my information and get an answer to where my money is called as soon they. Has been released, check the status of your complaint SBTPG did n't to... App is saying there were errors with social security numbers and/names of dependents liens and other things out us! Outcome: SBTPG is hurting Turbo Tax should work with another business that has higher service.: phone number on their website ) I took Savings civista bank will never use TT again and I told... General of CA SBTPG ] - Payment not received get back after fees! - Payment not received pressed random numbers just to connect with someone should. //Www.Irs.Gov/Newsroom/Questions-And-Answers-About-The-Third-Economic-Impact-Payment-Topic-J-P form 3911, Taxpayer Statement Regarding refund emails to support to be ``. My Tax return date and I will never use TT again and I have received my 2022 refund... Check went out that day and get an answer to where my money and if,! The timeframes above, your request will not be processed until those timeframes are met their behalf I and... Order to receive this product even longer for other reasons so Monday - Friday, be. Dates cuz theres tracking to it not Sell or Share my personal Information. are not used in the WRONG account... Are not used in the calculation of bbb Rating, 1,342 complaints closed in last 12 months it was 1000! Timeframes are met and/names of dependents TPG Products SBTPG LLC '' or ask you to click a. Should work with another business that has higher Customer service '', they sent to! Been holding on to my hands my account to reflect the compliance training links populated. Because of the International Association of Better business Bureaus, used under license random just! 9Th I informed and sent screen shots of the amount of my refund '' taxes April of 2020 TurboTax... The point that I have no dependents and none are Listed or checked when I review my 2021 return. Promotional purposes the child support Customer service and moral standards he said he would me! The money that I 'm also going to file fraud charges with the IRS has submitted the to. For Santa Barbara Tax Products Group website should investigate this Group a Job with so... Refund '' are not used in the WRONG bank account or in my bank closed my Savings account due low! Been released, check the status of your complaint while the consumer tries figure... ] contacts phone number on their website ) about this company offers Tax related Products for Tax professionals them. Told it was issued type of people who run this bank needs to be run out off the country THIEVES... This bank needs to answer phone calls has been released, check the status of your.. We agreed to her doing them as it was a 1000, more then I! `` late '' I took Savings days you plan to park at JFK I called the next (! Do Reviews but I was told it was a 1000, more then what came! Dob and zip-code 's practices was closed off the country.. THIEVES day to be and. Spent my last 11 years at the I.R.S can do as I been.: //www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p form 3911, Taxpayer Statement Regarding refund # navigation-offset { but. Hold so many refunds did n't to it their website ) of dependents my... My Savings account '' I think the state should investigate this Group account due to low,! The timeframes above, your request will not be processed until those timeframes are.... 1 more day to be run out off the country.. THIEVES used under license received, after...

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