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4. DoNotPay Can Be Your Little Swiss Army App. The total price was $1405.95. How do I create a ticket listing in the mobile app? I feel that you overcharged me. Don't EVER use vivid seats for any purchases. Vivid Seats Coupons for concert tickets, sporting events & more Last updated on February 27, 2023 All Coupon codes Offers $20 coupon code Extra $20 off ticket order with exclusive Vivid. Theyve been sued in a class-action lawsuit for refusing to provide compensation after canceled events. I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. Vivid Seats review: Fees and refunds. Vivid Seats Knowledge Base. 2021 Vivid Seats Ltd. All rights reserved. We will go over many things in the review, from promo codes, fees, customer service, refunds, and apps, and try to answer many of the questions that get asked each day. You can email the site owner to let them know you were blocked. Find the order you need tickets resent for, and click on "Tickets Ready". Don't miss this Deal at Vivid Seats for Buy NBA Tickets from $15. In sept I reached out to vivid seats and asked them to reach out to the seller and get him to send me the tickets I got the same email from them we are working on it. Support hours: 8a-5p CST. Read full review of Vivid Seats and 1 comment. Vivid Seats is a legitimate ticket reselling site, but it does come with inherent risk. athens to istanbul ferry time; bus from abu dhabi to dubai airport terminal 1; can you buy disney tickets with affirm; how to remove icloud drive from windows 10; nier reincarnation yoko taro; quest diagnostics genetic testing prenatal; how many letters in serbian alphabet; where are blood cells stored in the body To stay up-to-date on the events status, monitor the venues website from time to time. Vivid seats is a wikipedia example of Fraud and a morally bankrupt organization. Desired outcome: Once you receive the email, click on the link inside to download your tickets. I used them on a recent purchase. 5. These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. Ultimately, hung up on me. Call toll-free: 833.228.5143 International: 925.206.3066 For all other issues, we recommend you reference our Frequently Asked Questions or send us an email through this form OK, GOT IT Call our sales center Our sales agents service agents are available 8:00am - 12:00am CST. Very deceptive and unfair marketing. A full-service national event ticket marketplace. Vivid nor Ticketmaster seem to care about my issue. Will I get them before my event? Eventually they came back and said the internal team notified them the issue was resolved because the tickets they actually sent me were "an upgrade". Started wondering on the afternoon of the 20th when I hadn't seen an email with tickets. Does Vivid Seats offer deals or discounts? A full-service national event ticket marketplace. Please Refund at least $1000. Contact the Vivid Seats executives. Its not right that they say they have no control over the seller. The tickets you purchased remain valid for the postponed event. Log into your Vivid Seats account and click the "Order History". Especially since Vivid. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Why is Special Delivery the only delivery method available to me even though there is plenty of time until the event? Im bringing my small child with me to an event. Desired outcome: If I wait to buy, will ticket prices change? Please Refund at least $1000. Good Grief. Shipping, Instant Download, Email, & Mobile E-ticket Delivery. 2021 Vivid Seats Ltd. All rights reserved. Will I receive compensation if my event is rained out, postponed, or rescheduled? A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. If Vivid Seats still won't give a satisfactory response with the evidence I would contact your credit card company. I even took our email receipt to the ticket booth at the stadium, they could see in their system that I had 2 tickets, but without a digital ticket bar code, we couldn't get into the game. Click here to see how. Vivid Seats is a marketplace that fans can use to buy or resell the tickets to their favorite concerts, sports, and theater events. Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. If you want to get a full cash refund, you must submit your request within seven days of the events cancellation notice. I want to sell my tickets. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vivid Seats. Can I receive them via email instead? I don't want to sell my tickets anymore. Your tickets will be re-sent to your email address on file. I have read many many complaints about the 'fake' guarantees. The agent will be able to grant you a refund if your scheduled event has been canceled. Consumers satisfied with VividSeats most frequently mention customer service, purchase tickets and parking pass.VividSeats ranks 4th among Tickets sites. Submit a complaint and get your issue resolved. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I no longer wish to sell these tickets. . Can I cancel an order Ive already placed? 3. Free Delivery! Vivid Seats eventually did refund the full amount of my ticket but that doesn't lessen my disappointment in not being able to attend the show. The venue organizers must explicitly cancel the event to make you eligible for compensation. However, no matter what link they have provided I cannot access these tickets. But, that won't happen with your company. Vivid Seats doesnt provide an exact timeline for refunds or other types of compensation. 2021 Vivid Seats Ltd. All rights reserved. We're committed to getting you to the events you love more easily and more often. Even though they have my conversation w/ their Chat team showing our attempts to get tickets re-sent. I've called many times, t. Would never buy again. If you want to take matters into your own hands, you can request a refund by emailing the Vivid Seats customer support team. If I purchase both sets, will the seats be together? As your tickets may have been transferred by a third party, we suggest you check your junk or spam folder too. Log into your Vivid Seats account and click the Order History. I never will again. Desired outcome: The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. GetHuman features available: Current hold time. I later found out that they were not keeping people 6 ft. apart so covid 19 was not the reason. Help us improve this article with your feedback. I bought some tickets to a Disney on Ice show for me and my daughter through their site. . When I called Vivid Seats Customer Service, they said their policy states that these tickets are "in the same Zone so they cant help me". What do I do if my event is cancelled? I called immediately to clear this up and spoke to a very rude customer representative that said his name was Neil and that there are no refunds. Never received tickets or a refund let alone even an apology. How do I get my compensation? The action you just performed triggered the security solution. Finally, you could appeal to your credit card company . The latter option can be used to purchase other tickets through the service. I ordered premium tickets for the orchestra section. If your request is denied by the ticket reseller, you should file a complaint. 10% off for existing customer - Vivid Seats promo code 2023. The company has previously. What types can't I sell? Click here to complete our support form. Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. No. Order # [protected] I have screen shots of all on my phone unable to transfer from my apple to microsoft computer, Desired outcome: The dates changed 4 times and due to everything that happened during the pandemic and the dates changing almost 2 years later. This website is using a security service to protect itself from online attacks. Is this your company? It can take some time before your request is processed, meaning you could be in for a long wait. This review was chosen algorithmically as the most valued customer feedback. After purchasing I received an email confirming my purchase and in that email I saw that it said that it was a line entry, meaning for $100 each "ticket" I purchased the ability to enter through a different door and that it did not include a concert ticket. Can I contact the seller to negotiate the price of tickets? My credit card was charged $328.30 that day. I just want the tickets I spent my hard earned money on. I found two separate listings for tickets in the same section and row. How do I determine the seat numbers for a ticket listing? I purchased ..I thought on 11/28 for 2 seats lower bowl at Breslin Arena for a men's basketball game MSU vs Oakland U. I let him know kindly being moved back is not an upgrade to which he responded the internal support team said its an upgrade. DoNotPay can help you sue the company in small claims court. 4 Select "Update Email Address" and enter your desired email address . Just follow these steps: 1 Go to vividseats.com and click SIGN IN or "MY ACCOUNT" in the upper right-hand corner of the page. In the event that we cant secure the exact tickets you ordered, our 100% Buyer Guarantee promises that youll receive tickets that are comparable to, or better than the tickets specified in your order. On August 13, 2022 I purchased what looked to be 2 concert tickets from vivid seats. You can choose between receiving a cash refund or the Rewards Cash loyalty credit 10% more than the total value of the order. what are soundcheck tickets. This is absurd! What happened? I did not get what I paid for. Vivid Seats vs Seatgeek Home ticket sites comparison Vivid Seats vs Seatgeek No Comments January 10, 2022 Finally! I contacted Vivid Seat Live Chat, they tried to contact the ticket seller to "re-send" the digital tickets to my email, nothing arrived. That wo n't happen with your company Seats is a wikipedia example of Fraud and a morally bankrupt organization give. The U.S. and provides tickets for concerts, theater, and sports events your credit card was charged $ that... Clearly states it has a 100 % Money Back Guarantee for tickets do... Your request is denied by the ticket reseller, you must submit your request within seven days of order! Or malformed data, or rescheduled owner to let them know you were blocked a satisfactory with. Ve called many times, t. would never buy again Fraud and a morally bankrupt.... The U.S. and provides tickets for concerts, theater, and merchants cant tell the difference use Vivid for! 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