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Transport for NSW and its contractors will only collect the information it needs to verify seniors eligibility and to administer and manage the regional seniors travel card program. 3. Tickets and fares for metro, train, bus, ferry, light rail and coach within Sydney and around NSW. Help with using the Trip Planner or tell us how we can help. Travel training is a self-directed, practical learning program designed to build independence. POS means point of sale. These documents don't need to be certified. Yes. This means $500 courtesy of our State Government for a married couple. Click on the button above that will take you to the check balance page. Motor Trades Cares (MTC) provides access to free industry WHS and workers insurance information and topical publications, webinars, management system resources, including policies, procedures and supporting checklist and forms. If prompted to enter your PIN at retailers, please take care to enter your PIN correctly. The card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help ease the cost of travel. Please allow up to 20 business days from the time of application for your card and PIN to arrive. Just ring 13 77 88 and all will be revealed. Your account will be closed. Your 4-digit PIN will be posted to you in a separate envelope. You can use the PIN that is issued to you or choose your own. We pay respect to traditional custodians and Elders past and present. Use a credit or debit card or linked device for Adult Opal fares and benefits. You can check your balance over the phone. Increased funding will allow us to extend the card from 2022 to more seniors in the regions, including those eligible for the Age Pension and receiving either a Disability Support Pension or a Carer Payment from Services Australia.. This card has made a huge difference to the lives of seniors living in the bush who have fewer transport options than those living in the city and were excited to announce it will be offered again in 2022 and 2023.. Trips are usually booked and paid for via an app or over the phone. Regional seniors travel card. Since its initiation in 2020, more than 690,000 cards of $250 value have been issued to seniors across the state. NSW Seniors Cards are issued by the Department of Family and Community Services. Contact Transport for NSW for information, feedback, lost property, Opal customer care or regional bookings or follow us on social media. 218 0 obj <> endobj xref You must be receiving one of the following: Or hold a Commonwealth Seniors Health Card. Regional residents welcome transport relief boost. Your rating will help us improve the website. an age pensioner with a valid Pensioner Concession Card issued by the Department of Human Services or Department of Veterans Affairs (you must have been receiving the age pension for at least one month); or, a Commonwealth Seniors Health Card holder card issued by the Department of Human Services or Department of Veterans Affairs (you must have held your card for at least one month); and. Power of Attorney or Enduring Guardianship documentation, photo identification (driverlicence is preferred), and, photo identification (driver licence is preferred), and. Thankyou in advance for your reply and determination Mick. Click on the next box. The regional seniors travel card can be used for a range of Opal payments. Find out about Opal orbook NSW TrainLink Regional train and coach services. Authorised by J Lundy, National Party of Australia NSW, Level 2, 107 Pitt St, Sydney, NSW 2000. To make travel easier and more affordable, eligible Australian seniors, pensioners and people with certain disabilities are entitled to discounted or free travel on public transport in NSW. 0000001516 00000 n Email us - media@newsofthearea.com.au. to buy an item or service that is valued more than your card balance. More information is available at www.service.nsw.gov.au. If you already hold an interstate Seniors Card, you can apply for a Gold Opal card by completing the Interstate Seniors application form. Add value before you travel and tap on and off to pay your fare. Note that as of November 2019, changes to Government legislation has meant that all gift cards sold in Australia will carry a 3 year expiry. When travelling within the Opal network, eligible seniors are entitled to use a Gold Senior/ Pensioner Opal card. Once you have checked the balance of your card it is also a good idea to write this amount on the back of the card so that you can keep track of how much you have left to spend. Accessible travel on NSW TrainLink services. The card will work if you use it at service stations that include a convenience store or mixed businesses that are operating with a fuel category code. When travelling interstate on NSW TrainLink Regional services (entitlements vary from state to state). G# (L"sX\BC;:D0iT,@d0QPzc!V&KY4cw-b)*;X First introduced as a trial in 2020, the program has issued cards to over 660,000 people so far and can be used for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. Once youve activated your card, it will be ready to use. We provide a number of tools that allow you to plan your trip. APPLICATIONS for the NSW Regional Seniors Travel Card for 2022 have opened. Seniors Cards are issued free of charge and have no expiry. To activate your card contact card services by phone or online and follow the prompts. The Regional Seniors Travel Card can be used for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. The regional seniors travel card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help easethe cost of travel. Eligible seniors can apply for a $250 prepaid card to help ease the cost of travel. Thats more than 691,000 since the card was launched. Regional senior travel cards donot work at ATMs. The NSW Nationals in the state government have announced the hugely successful Regional Seniors Travel Card will be extended and expanded. It doesnt contain a chip which means it cant be inserted into a point-of-sale terminal or used for contactless payments including tap and go. Seniors will be able to apply for a total of two cards for 2020 and 2021. To find out more, or to apply, go to https://www.service.nsw.gov.au/regionalseniorstravel. My son is only 54 but on a disability pension (Blind), has a car which a support worker drives enabling my son to access the community. The regional seniors travel card has been restricted for use at certain retailers and for certain services based on their merchant category code. function ml_webform_success_4658131(){var r=ml_jQuery||jQuery;r(".ml-subscribe-form-4658131 .row-success").show(),r(".ml-subscribe-form-4658131 .row-form").hide()}, Free Petrol for Pensioners Reapply for your Regional Seniors Travel Card for 2021, New dashboard to help manage disaster risk in Port Stephens, Karuahs Rowing and Aquatic Club Offers Rowing As A Competitive Sport, Tea Gardens: perfectly positioned, immaculately presented, No fixed address community appeal at Anna Bay, MidCoast 2 Tops announces Koala Paddock Tree Regeneration Project in an effort to preserve remaining koala habitat in the MidCoast region, Supermarket trolleys supermarkets should take responsibility. Or download the Opal travel app or real-time transport apps to help you get around. 0000007278 00000 n Check with local transport operators before you travel. How to use public transport to get around Sydney and NSW. Information about accessible travel, safety and security, travelling with prams andlate night transport. Information about accessible travel, safety and security, travelling with prams andlate night transport. Help with using the Trip Planner or tell us how we can help. All seniors who receive a regional seniors travel card must agree to the terms and conditions when applying for the card, including that the card is used for travel-related purchases only. The regional seniors travel card program is available for a 2-year trial period . You can use the card at certain retailers to pay for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. Click on the next box. You can find accessible service information with the Trip Planner. 0000004382 00000 n This includes merchant category codes for fuel 5983 and service stations (with or without ancillary services) 5541. Click on the button above that will take you to the check balance page. Find out about Opal orbook NSW TrainLink Regional train and coach services. Minister for Regional Transport and Roads Paul Toole said the Regional Seniors Travel Card has provided a significant boost to businesses across our regions. You used your card at a retailer that was not using the appropriate merchant category code. You must be receiving one of the following: You must also have received your pension or have held your card for at least one month. Plan your travel in NSW using the Trip Planner orapps, check timetables andtravel alerts and find information on stations, stops, wharves and how to get to events. You can also visit your nearest service centreto help you with this. You have successfully joined our subscriber list. Fares. 7 PDS means this product disclosure statement. You can use the Trip Planner to plan a trip and get fare estimates and accessibility information. It takes around 10 business days to receive a card and PIN. 0000001352 00000 n If your card is not activated within 45 days, it willbecancelled. In 2020, 337,500 Regional Seniors Travel cards were issued. The regional seniors travel card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help ease the cost of travel. The regional seniors travel card will work at retailers using merchant category codes including service stations, fuel, taxis, trains and coaches. Please note: In remote areas a mixed business may be the closest place that seniors can buy fuel. Living in regional NSW is rewarding in so many ways, but every day we struggle with the tyranny of distance, Mr Barilaro said. Thanks Glen, I want to renew my seniors $250 travel card please, I want to upgrade my Regional seniors travel card. Please try to make sure you spend your $250 before your card expires. The fastest way is to use the Express Plus Centrelink mobile app. Transport for NSW is administering the program and Service NSW and the banking partner are providing customer services directly to seniors. Transport for NSW will monitor the uptake and use of regional seniors travel cards to help prevent fraud. We know the cost of living is a big issue facing seniors and households, which is why the Regional Seniors Travel Card is being offered to even more people, Mr Perrottet said. The regional seniors travel card program is available for a 4-year trial period (2020-2023). Every train has a buffet car which serves food and drinks including snacks, hot meals and alcoholic beverages (subject to operating hours). Merchant category codes are used to classify businesses by the type of goods or services they provide. Find out how to activate your card and manage your PIN and card balance. No. Its also injected more than $108 million into regional economies, benefitting local taxi operators and fuel stations, Mr Toole said. SNSW means Service NSW. Eligible seniors, pensioners and concession card holders travelling on local bus services in regional areas of NSW are entitled to: half-price fares for individual bus trips; $2.50 unlimited daily travel with a Regional Excursion Daily ticket; Find out more about regional bus fares and the Regional Excursion Daily ticket. If so then just follow these steps: 1. It shows your trips, journeys, top ups and adjustments, so you can keep track of your spend, check you paid the correct fare and use the statement for tracking business travel for tax purposes.. These are operated by local bus companies and are different to NSW TrainLink coach services, but are all part of the same statewide public transport network. 0000006803 00000 n I want to know about your petrol distribution price regard eric. The NSW Nationals in Government wanted to make sure seniors could use their card at any retailer using a fuel category code. The program is being trialled for two years, ending in 2021. Weve created this guide especially for seniors, pensioners and concession card holders living in regional areas of New South Wales who rely on public transport to get around, and who may need extra information and support navigating travel due to age, limited mobility or disability. living in regional NSW outside Sydney, Newcastle and Wollongong. If you enter your PIN incorrectly 3 times at a payment terminal, a 24-hour freeze will be placed on your card. To be eligible for a NSW Seniors Card, you must be a NSW permanent resident aged 60 or over, doing no more than an average of 20 hours of paid work a week, across a 12 month period. To obtain your balance for this card you need to ring 1800 569 070. Find out how to get a Gold Senior/Pensioner Opal card, Eligible seniors can apply on the Opal website, Eligible interstate seniors can use this form to apply. Monitoring the number of cards requested to be sent to the same address. Coffs Harbour seniors were the first to try the Regional Seniors Travel Card a year and a half ago and its wonderful to see how far the scheme has come since. Why are folk with a permanent disability who have a vehicle are precluded from this scheme? Created by MTA NSW, the Employment Relations Information System (ERIS) is a web based interactive employment relations system. The cost of an On Demand trip is similar to the cost of a local bus trip, with discounted fares available to seniors, pensioners and concession card holders. The regional seniors travel card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help ease the cost of travel. Become a NSW Seniors Card participating business and open your doors to over 1.9 million active, engaged and appreciative customers. Alternatively, you can call card services 24/7 on 1800 569070for help with any of the above services. Service accessibility is improving all the time as we upgrade transport services, vehicles, facilities and onboard technology. Travel to and from Sydney Airport. Those eligible are aged pensioners and holders of Commonwealth Seniors Health Cards. The prepaid Visa card provides seniors with $250 to ease the burden of travel costs and assist them in getting to and from essential services. To check the balance of your card simply click on the relevant shop local program below. 0000002905 00000 n 0000004271 00000 n Are you having problems checking your card balance? Please allow up to 20 business days from the time of application for your card and PIN to arrive. Please try to spend your $250 before your card expires. The regional seniors travel card program is available for a 2-year trial period (2020-2021). Applications will be open for all seniors for the 2020 card in late January. You can use the card at certain retailers topay for pre-booked NSW TrainLink regional trains and coaches, fuel and taxis. If you need help managing your card, you can contact card services 24/7 by: Authorised representative registration form PDF, signingthe back of your card as soon as you receive it, not storing your PIN in your phone or wallet, at a retailer that does not use the appropriate merchant category code, for example, a retailer selling fuel under the supermarket code. Information about completing an application for a regional seniors travel card is available from Service NSW. Copyright Why Leave Town Pty Ltd (61 654 630 716). REMEMBER the free travel card seniors were given last year? The item or service youre trying to buy costs more than your card balance. It is pre-loaded with $250 for you to pay for travel-related expenses. Small regional communities in NSW now have more travel options and better connections to nearby centres with many new coach services gradually being introduced around the state. Although Why Leave Town is transitioning our stock of cards to have the 3 year expiry, some of the current stock will expire before the full 3 year term. Terms and Conditions means the regional seniors travel card Terms and Conditions published You can use your card to pay for: 0000000756 00000 n Any unused funds remaining on your card after the expiry date (printed on the front of your card) will be returned to the NSW Government and will not be recoverable by you. Well dear reader, you can get another one for 2021. Text size Manage your card online You can register your regional seniors travel card on the card services website to: Eligible seniors are entitled to $2.50 all day travel with the Country Pensioner Excursion ticket when booking on NSW TrainLink Regional services within NSW. Please note that Why Leave Town DOES NOT look after the NSW Government Regional Seniors Travel Card. To apply for a NSW Seniors Card and any replacement, visit the NSW Seniors Card website or call 13 77 88 and your application will be processed over the phone. We know these groups would also like to be eligible for the Regional Seniors Travel Card and were pleased to be able to make that happen as part of the next phase of this program.. Just wondering, I am 63 years old in March this year,2021, so not of the Pension age, however I am a DVA Gold Card TPI holder so do I qualify for this benefit. Interstate Seniors: Interstate Seniors Card holders (except from the ACT) can apply for new or replacement Gold Opal cards by completingthe Interstate Seniors application form (pdf 283KB). NSW Seniors Cards are issued by the Department of Family and Community Services. After a cardholder has put fuel in their car, a member of staff or the cardholder swipes the card in a point-of-sale terminal. With further distances to travel and fewer transport options, country seniors rely more heavily on their cars and fuel costs can add up, particularly for those on a fixed income. Member for Coffs Harbour Gurmesh Singh said it was great to see the program continue to expand, after first being trialed in Coffs Harbour. PIN means the personal identification number which has been selected by you, or which has been allocated to you by us, for use with your Card in any Electronic Banking Terminal. 1. 0000007868 00000 n The definition of regional NSW is consistent with what is used for Restart NSW local government areas outside of Sydney, Wollongong and Newcastle. 0000011904 00000 n Have your old card and pensioner or seniors card details on hand to apply. i want to renew seniors travel card please, Im 59yrs with a disability, for which has me in difficult hardships, was hoping that I could be eligible for Penision discount on fuel. If your card is suspended because it is lost or stolen and the cards balance is less than $5, youwill not be able to transfer the remaining funds to another card. In 2022, the NSW Regional Seniors Travel Card will be available to those eligible for the Age Pension and receiving either a Disability Support Pension or a Carer Payment from Services Australia. We pay respect to traditional custodians and Elders past and present. Eligible seniors can apply for a card as follows: Services Australia The Regional Seniors Travel Card is a 2019 election commitment by the NSW Nationals in Government to assist seniors in regional, rural and remote NSW with travel costs. In the first box enter your card number. 4. Get started with your regional seniors travel card application. Please try an alternative service station. If you do not reside in NSW, contact the applicable state government department in your home state or territory to apply for your Seniors Card. Reasons your transaction will be declined: You tried to use your card for non-travel related purchases. 0000000016 00000 n . Contactless Card means a Card issued for Try to spend your $250 before the card expires. There is no charge for an Opal card, however a minimum top up value of $20 for an adult card, or $10 for a child or concession card, applies at retailers or when using top up machines. The Regional Seniors Travel Card is a $250 prepaid Visa card designed to ease the burden of travel costs for eligible seniors in rural, regional and remote areas.. Deputy Premier and Minister for Regional NSW John Barilaro said seniors across NSW have benefited from the initial two-year travel card trial, with 337,500 cards issued in 2020 and more than 330,000 cards issued to regional seniors . If you are physically unable to use regular public transport services because of a severe and permanent disability you may qualify for discounted taxi travel under the theTaxi Transport Subsidy Scheme. Phone us - (02) 4981 8882. Download your copy here . In an effort to ease one of the most significant expenses for seniors living in regional, rural and remote areas of NSW, eligible residents will now be able to apply for a $250 Regional Seniors Travel Card. Call 1800 569 070 (available from mid-January 2020). More information about which regional areas are included in this initiative can be found at Service NSW www.service.nsw.gov.au. All Regional coaches are air-conditioned and offer allocated Economy seating, large windows, reclining seats with headrests and lap sash seatbelts.NSW TrainLink fares and bookings. There are arrangements in place with Service NSW and the banking partner to provide frontline customer services. A range of travel training learner and trainer materials are available online for anyone to access, and are a particularly helpful resource for family, friends and carers of travellers who find public transport challenging. Nationals Minister for Regional Transport and Roads Sam Farraway said the initiative has injected more than $131 million into regional economies, benefitting local taxi operators and fuel stations. If the total cost of your travel-related expense is greater than your card balance, you must pay the outstanding balance. 2. This is a $250 prepaid card to help ease the cost of travel. You won't be able to use any funds remaining on the card after the expiry date. Check the location schedule to see when we'll be in your area. How do you use a prepaid travel card? The only Party dedicated to representing regional NSW. When you have used the funds on your first card you will need to apply again from December 2020 for a 2021 card. Contact Transport for NSW for information, feedback, lost property, Opal customer care or regional bookings or follow us on social media. 0000002288 00000 n The Australian Heavy Vehicle Repairers Association (AHVRA) represents the heavy vehicle accident repair industry at a national level. If youre tech savvy, try using a travel planning app. Use your BasicsCard number and phone PIN to check your balance at any time. NSW/ACT Seniors: NSW and ACT Seniors Card holders can apply on the Opal website. Applications for 2022 (Year 3) closed on 30 November 2022. The card is making it easier and more affordable for seniors to remain connected with family and friends. All Regional trains are air-conditioned for your comfort and offer both Economy and First Class seating. Having an extra $250 in their pocket has made it easier for regional seniors to get to the shops and medical appointments and stay connected locally and with friends and family living in other parts of the State. Card means your Regional seniors travel card. Applications for 2023 close on 30 November 2023. Each $250 regional seniors travel card will expire after 12 months from the time it is issued. The Regional Seniors Travel Card is a prepaid Visa card to assist eligible seniors in regional, rural and remote areas to access essential services. The regional seniors travel card was a 2019 election commitment by the NSW Government. Download a Transport for NSW endorsed app to your phone or device so you can plan trips on the go. Then click on the REGISTER HERE button to complete the registration process. Ex-members of Defence Force with disabilities, Carers or companions of people with disabilities. To find out if On Demand public transport services are available in your area, visittransportnsw.info/on-demand. Sydney is also excluded. If you have purchased a card since November 2019 and it expires before 3 years have passed, please contact Why Leave Town and we will issue a new card to you with the funds of your old cards transferred across at no charge. In some areas On Demand services provide door-to-door connections. You will be able to contact card services to: Dispute incorrect transactions recorded against your card. The travel card is valid for 14 months from the date of issue. Interstate Seniors application form (pdf 283KB), Make sure you have your Seniors Card number ready, Prepare a photocopy or scan of your Seniors Card (front and back), Application forms and supporting documents are to be uploaded and submitted online via the, Please submit at least three to four weeks before travelling to NSW. Applications are now open, and close on November 20. By putting an extra $250 in the pockets of our regional seniors, we are boosting access to safe and convenient travel, as well as reducing the burden on people who often have fewer transport options than those living in the city, Mr Farraway said. At this point a drop down box will appear. We will email it to you every week as soon as it is released. Add a digital credential of your Seniors Card or Senior Savers Card to your Service NSW Mobile App View more. A Commonwealth seniors Health cards in advance for your card and PIN arrive! Regional services ( entitlements vary from state to state ) entitled to use the Express Plus Centrelink app. Of cards requested to be sent to the same address time of application for your reply determination! Benefitting local taxi operators and fuel stations, Mr Toole said services door-to-door! And taxis J Lundy, National Party of Australia NSW, the Employment Relations information System ( ERIS is! 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